How Semafor Achieved Profitable Months in its First Year: Insights from Justin Smith

By Kayleigh Barber • December 19, 2023 • 4 min read •

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Semafor is about to close the book on its first full calendar year, having launched in October 2022 as a media and events company. And despite launching during a tumultuous time for any media organization, Semafor’s co-founder and CEO Justin Smith said that his team had profitable months this fall, even coming close to breaking even in the fourth quarter of 2023. 

This accomplishment was made possible thanks, in part, to a combination of designating events as a core segment of the business as well as keeping the team as lean as possible for as long as possible, Smith said on the latest episode of the Digiday Podcast.

And in the coming year, a continued focus on events, expanding the brand to additional international markets and investing in the website are all central to Semafor’s second year growth strategy.

Below are highlights from the conversation, which have been lightly edited and condensed for clarity.

Path to profitability 

We made a profit in September, we made a profit in October [and] we’re very close to a profit in the fourth quarter. We’ve been operating for 13 months and those results are because of the very focused, intense approach that I just outlined, which is being disciplined on your cost structure and only investing when necessary in areas that are highly monetizable. Because our overall goal as a company is we want to as rapidly as possible achieve a sustainable business model for our journalistic mission.

Our events business is very profitable in our first year. It’s driven significant seven-figure profits in our first year, and that’s obviously been a big part of our ability to break even across those months that I mentioned, and almost break even in the fourth quarter.

Hold out on hiring 

One of our investors… one piece of advice he shared with me one day was, “Justin, don’t hire another person for as long as you possibly can. Just play a game with yourself. Don’t hire anyone, just see how much you can push this company with the 70 to 75 that you have and impose that self discipline.” 

It effectively is saying, you don’t know the capacity and the productivity levels of the existing workforce that you’ve assembled … [and] you then think quite differently about the talent of the 70-75 people we have. Is everyone producing work at an A standard? At an intensity standard that is necessary? If you don’t allow yourself to hire incremental headcount, you then turn internally to productivity and you say, “Okay, well maybe we need to make some changes with people on the existing team who are not actually pulling their weight.” 

It’s not a good piece of permanent advice, but it’s an interesting and,

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